IT Operation Services Manager

Coca-Cola Distribution Indonesia – National Office is looking for a driven, enthusiastic, and dynamic person to fill the vacant position of IT Operation Services Manager, reporting directly to the e-Business and Services Delivery Manager. IT Operation Services Manager held the responsibility for managing the operational business framework and SLA in delivering services of deployed IT solutions & infrastructure services across CCDI business systems in National Office, Operations & Plants, and Sales Centers.

In your capacity as the IT Operation Services Manager you should held leadership accountability for delivering high quality IT operational services including:

* Held leadership accountability for delivering high quality IT operational services including : Distributed Computing (2100+ computer desktops & laptops, 10000+ ROAM devices, 8000+ seat deployed licenses software), Telco & Network (1600+ phone extension, 1800+ network connection points, 10000+ ROAM mobile users), Servers (61 Lotus Notes & infrastructure servers, 1400+ Lotus Notes users, 1800+ network system users), Data Centre (30 servers, 6 mid-range servers, 12000+ internal & external users)

* Developing and managing IT Operational services framework of deployed IT solutions and infrastructure
* Management of service level (SLA) delivery to customers
* Communicating value of deployed IT solutions & infrastructure

In charge for such pivotal functions, ideally the successful candidate would have the following qualifications:

* Possess Bachelor Degree in related major from reputable universities
* Having minimum 7 years working experience and at least 5 years experience at supervisory/managerial in IS&T operational related area
* Excellent IS&T systems knowledge, Project Management skill and Financially sound
* Good communication skill in English
* Good presentation, training and coaching skill
* Strong leadership and business acumen

Application should be sent to:
Pretty.Aritonang@sea.ccamatil.com